Reference

surga55 Privacy Policy for Your Account

The surga55 Privacy Policy explains how we collect, use and protect the details connected with your account, including phone verification and wallet records from DANA, OVO, GoPay or…

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Open the Policy Before Account Access

surga55 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Privacy Policy covers the details you provide during account creation, such as your name, phone number, login credentials and verification information. It also covers technical records created when you sign in from a mobile browser or desktop device, including IP address, browser type, session time

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and security events. When you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, we may record the payment reference, amount, status and related receipt so we can match activity to your account. We use these records to provide access, investigate failed wallet status
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and protect accounts from unauthorised entry. Retention periods depend on the purpose of collection, account activity and applicable legal duties. Access depends on local law, and we may update this policy when our data practices change. The current page is the reference point for requests about
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your personal data.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Contact Us About Privacy Requests

A clear support route helps when you want to ask about a Privacy Policy matter, correct an account detail or understand a wallet record.

DATA PRACTICES

Browse How We Handle Your Data

We keep the Privacy Policy practical by connecting each data category to an account action. Login records help us spot unusual access, cookie data helps remember necessary session settings, and payment references…

Data collection

We collect account details you submit, phone verification results, device and session signals, and transaction references from DANA, OVO, GoPay, QRIS, bank transfer or virtual account use.

Cookie controls

Cookies can retain necessary login and session settings on your browser. You can clear browser cookies or adjust device permissions, though doing so may require another account sign-in.

Account security

We use sign-in events, device signals and phone verification to identify unusual access. We will not ask you to disclose your password, wallet PIN or one-time security code.

Retention periods

We keep records only for the account, security, payment matching or legal purpose described in the Privacy Policy. When a purpose ends, records are removed or restricted where applicable.

Who can help

Our support desk handles requests about personal data, cookies, account access records and wallet references. Send the linked phone number, request type and useful dates so we can locate the right file.

Request changes

You can ask us to correct inaccurate account details or explain how a record is used. We may verify your phone before changing information connected with your surga55 account.

Check Privacy Policy Answers Before Joining

These Privacy Policy answers address the searches we hear most often before account creation. They explain what we collect, how Indonesian wallet records are matched, how cookies affect sign-in, and where to send a request. If your situation is not covered, contact support with the smallest useful set of account details.

It covers account details, phone verification, device and session records, cookies, security events, payment references and requests to access or correct personal data connected with your account.

We use your phone number to create and verify account access, connect support requests to the correct record and help identify unusual sign-in activity. We do not need your wallet PIN.

Yes. The policy includes payment references, status, date and amount linked with DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity so we can match a receipt.

Necessary cookies can retain session and login settings in your browser. Clearing them may sign you out or require another verification step, while optional browser controls depend on your device.

Yes. Send the linked phone number, identify the inaccurate detail and explain the correction through the account help route. We may complete phone verification before changing protected account information.

Retention depends on why the record exists, such as account access, payment matching, security or legal duties. The Privacy Policy explains the purpose, and we remove or restrict records when appropriate.

Where local law permits, you can ask what personal data we hold, how it is used or whether a correction is needed. Contact support with your linked phone number and request details.

surga55 Privacy Policy for Your Account

Contact Us About Privacy Requests

Browse How We Handle Your Data

Data collection

Cookie controls

Account security

Retention periods

Who can help

Request changes

Check Privacy Policy Answers Before Joining

01 What does the surga55 Privacy Policy cover?

02 Why does surga55 need my phone number?

03 Does the Privacy Policy include DANA and QRIS data?

04 How do cookies affect my surga55 account?

05 Can I ask surga55 to correct my account data?

06 How long does surga55 keep personal data?

07 Where local law permits, can I request my data?

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